Contact Us

This Contact Us Policy explains how customers can reach us for inquiries, support, or questions about orders and services. We aim to provide clear communication channels to assist users efficiently.

1. Ways to Contact Us

You may contact us using the following methods:

• Email: For order questions, policy clarifications, or general inquiries

• Phone: For urgent matters or assistance during business hours

We recommend including relevant information to help us handle your request promptly.

2. Information to Provide

When contacting us, please include:

• Your order number (if applicable)

• Contact information (email or phone)

• A detailed description of your inquiry or request

Providing this information helps reduce response time and ensures accurate assistance.

3. Response Times

We respond to inquiries during our business hours.
Requests received outside of these hours will be reviewed on the next working day. Response times may vary depending on the complexity of the request and the volume of inquiries.

4. Business Hours

Customer support is available:

Monday to Saturday
9:00–12:00 and 14:00–18:00 (Australian Time)

5. Contact Details

For assistance, please reach us at:

Contact Address: 3 MCNEELY DR,RIVESVILLE,WV,26588,US
Customer Service Phone: +1(351)501-2915
Customer Service Email: retailhelp@furnigrit.com